HIBRiD’s leadership team brings together deep experience across claims, compliance, delegated authority, and insurance operations – with a proven track record in the Lloyd’s and global specialty markets.
They’re supported by a growing internal team across business operations and claims handling, ensuring every part of our service is delivered with consistency, care, and control.
Justin brings over 35 years of London Market claims experience. He has held senior roles across broking, delegated authority, and compliance, including leading claims operations for a Lloyd’s broker across marine, cargo, yachts, and energy.
He has also built automated claims processes within an InsurTech MGA and served as a Board Director for Compliance.
An experienced Insurance Operations Director with 20+ years in the Lloyd’s and London Market, specialising in Marine, Cargo, and Delegated Authority.
Wayne has a background in broking, technical and claims operations, with a focus on efficiency, compliance, and process improvement. He has led digital-first operations and managed teams, systems, and client relationships across global markets.
A finance leader with over 15 years’ experience across insurance, technology, and high-growth businesses. Daniel specialises in financial strategy, reporting, and operational oversight, with a strong focus on regulatory compliance and scalability.
He has worked across start-ups and established firms, managing budgets, controls, and cross-functional teams to support sustainable growth.
An accomplished Claims Manager with over 10 years’ experience overseeing complex, multi-line claims portfolios, including Marine, Cargo, Liability, and Property.
Jason has a strong track record in cradle-to-grave claims handling, dispute resolution, and legal risk mitigation. Adept at leading teams, managing high-value claims, and liaising with brokers, underwriters, and legal counsel across the UK and Europe.
Head of U.S. Operations with over 20 years’ experience in insurance claims across North America. Brings a strong background in leading TPA teams handling marine, cargo, liability, and property claims, with a focus on cross-border programmes, client service, and regulatory compliance. Experienced in U.S. licensing, loss adjusting, and scalable operational delivery.
Head of U.S. Claims with over a decade of experience in the U.S. insurance market, specialising in marine claims across Hull, Cargo, transportation, and logistics. Brings deep knowledge of U.S. regulatory frameworks and global operations, with a strong track record in strategic claims resolution, and managing both admitted and surplus lines programmes.
A highly respected figure in the Lloyd’s and London Market with extensive industry experience. Bringing strategic insight and board-level expertise across underwriting, broking, and claims, supporting HIBRiD’s long-term growth, governance, and market alignment. This helps shape a business built on integrity.
Market professionals supporting HIBRiD in a non-executive capacity, focused on business development, relationship management, and commercial growth. With strong reputations across the London Market, they help expand our market presence, and support the continued growth of the business.
We operate with a lean core team, supported by a scalable network of adjusters and specialists – all working under HIBRiD’s direct control, with no sub-delegation.
This approach keeps us agile and cost-effective while ensuring the right expertise is always applied – from routine claims to complex losses. By aligning resources to demand, we maintain quality without unnecessary overhead, passing those efficiencies on to our partners.
We’re always interested in connecting with people who share our belief in doing claims differently – combining experience, integrity, and innovation to deliver better outcomes.
Whether your background is in claims, operations, compliance, or technology, HIBRiD offers the opportunity to be part of a growing business shaping the future of claims handling.
If you’re curious, collaborative, and serious about quality, we’d love to hear from you.
Contact us at enquiries@hibrid.digital